I hope they recorded it for training purposes

I just went off on the poor lady who works in the billing department for our energy company.

Because they tacked a deposit on our bill, that's why. A deposit that will earn interest and be refunded after 12 months of on-time payments. It's not a small deposit (well over a thousand dollars) and they will shut our electric off if we don't pay it.

So the mob is running the utilities now and the poor get poorer. Oh, but we are not poor, or they wouldn't be able to tack on the deposit! We are the -- shit out of luck-- middle class who own a seasonal business and pay hundreds of dollars in late fees that the world has gone mad with -- all because we aren't big enough yet to gracefully cash flow our winter season. Which we manage, just not on time -- and let me tell you -- you only have to be late one day to earn yourself a $25 late fee on just about any bill you owe.

How's the greed working out for the country so far?

Every once in a while there is a Falling Down moment. Last one was a couple of years ago on some unhelpful person at t-mobil. At least I didn't swear this time -- I kind of told the t-mobil person that t-mobil could suck my dick -- which upon reflection, I was strangely proud and ashamed of all at the same time, but I decided it best if I didn't do it again. Besides, the electric company lady was genuine -- that other person was a tad on the sadistic side. They should really keep those sadistic people out of costumer service positions because sometimes all I need is for you to open that door...